We hope you and your family are healthy and doing your part to stay safe and in good health. Taking care of yourself has never been more important! We are certainly living during an unprecedented time. With that in mind, we wanted to reach out and give you an update on our dental practice. While many things have changed, one thing has remained the same: our commitment to your health and safety.
Following the recommendation of the American Dental Association we have been temporarily closed, providing emergency care only. We have been busy preparing to open our doors to all patients again. As healthcare providers, we are an essential service to the community and caring for your oral health is important to your overall health and welling.
As always, we are disinfecting our entire office with hospital-grade solution, and all dental instruments are sterilized, or disposed of between each patient use. Given the COVID-19 health crisis we have built upon these protocols following guidelines from the ADA and CDC. Here are some of the additional measures you will see when you return to the office.
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We will check your temperature and ask specific COVID-19 health screener questions prior to your appointment. All staff members receive the same screening daily.
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We have increased disinfecting protocols to include waiting room, front desk, front doors and all surfaces in the patient area. Magazines, toys, water and coffee stations have been removed to make it easier to clean and disinfect.
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We have reduced seating in our waiting rooms, and you will be asked to wait outside the practice or in your car.
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We are practicing “physical distancing” in the office and you will find separate areas for check-in and check-out.
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We have installed Plexiglass shields in the reception area and our patient care representatives are wearing surgical masks and gloves.
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Our clinical team members are wearing the recommended additional PPE which includes masks, gloves, face shields and gowns including N95 or equivalent masks for more advanced procedures. All staff members have been trained to properly utilize the new PPE.
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Patients may be asked to use an antiseptic oral rinse (diluted peroxide, chlorhexidine, others) pre-procedure.
We realize this is a difficult time for all and thank you for your patience and understanding as we implement these new measures as we begin to see regular dental care appointments as quickly and safely as possible, with guidance from the state, the ADA, and the CDC. Your health and safety is our top priority here at Cumberland Dental Arts and we look forward to welcoming you back into the practice.
